Your Questions Answered

While our approval rate exceeds 95%, if a visa is denied due to our error in the application process, we refund your setup fees and help you find an alternative solution. We pre-screen candidates to minimize this risk and have backup strategies for most scenarios.

For straightforward TN visa cases, we can typically have someone working within 2-3 weeks from application submission. Rush processing is available for urgent placements. We'll give you a realistic timeline upfront based on the specific role and candidate background.

No, and this is a critical compliance issue. B-1 visas are for temporary business activities like meetings, conferences, or negotiations—not for employment or performing services for U.S. companies. Using B-1 visas for work that requires TN status is visa fraud and can result in serious immigration consequences including permanent bars from entering the U.S.

We only sponsor proper TN visas because we do this the right way. TN visas are specifically designed for Canadian and Mexican professionals to work in the U.S., providing legal work authorization and proper employment status. This protects both the worker and your client from immigration violations that could jeopardize future business opportunities.

Over 60 professional categories qualify, including software engineers, developers, systems analysts, engineering professionals, accountants, management consultants, and scientific technicians. Send us any job description—we'll confirm TN visa eligibility within 24 hours at no cost.

Not at all. We handle all immigration complexity. You just need to identify qualified candidates and we manage the entire visa process. We'll guide you through what information we need and keep you updated throughout.

We manage all renewal requirements and timeline tracking. TN visas can be renewed indefinitely as long as the worker continues in qualified employment. We handle the entire renewal process well before expiration.

TN visas don't lead directly to green cards, but workers can pursue other immigration options while maintaining TN status. We can refer them to immigration attorneys for permanent residence options if requested.

Rigorous screening process including technical skills assessment, English proficiency testing, cultural fit evaluation, reference verification, and background checks. We also provide ongoing performance monitoring and replacement guarantees for quality issues.

Easy scaling. We can add team members quickly while maintaining quality and consistency standards. We have deep talent pools across technical and back-office functions in Mexico and Latin America.

Most of our talent works U.S. time zones (EST/CST/PST) to ensure seamless collaboration with your clients. We specifically recruit professionals who can work during North American business hours.

Yes. Daily communication, video calls, and project management happen directly between your client and the professionals. We handle employment and HR behind the scenes while they work as integrated team members.

We provide replacement guarantees for quality issues. If a placement doesn't meet expectations within the first 90 days, we'll find a replacement at no additional cost and cover any transition expenses.

We operate as your white-label partner, not a competing service provider. Your clients see this as your service and your talent. We never interact with your clients directly or compete for the relationship.

We assume full liability for payroll tax compliance, workers' compensation, unemployment claims, wage and hour violations, and employment law compliance across all states. You're protected from audits and penalties related to employment law.

Typically 1-2 business days for standard placements. Rush onboarding available for urgent assignments. We handle all employment paperwork, tax forms, and benefits enrollment efficiently.

Since you maintain the client relationship, you handle performance management as you normally would. We provide the employment law framework and can assist with documentation if needed, but day-to-day management stays with you and your client.

All 50 states. We handle multi-state compliance for traveling workers and remote assignments. No matter where your client or worker is located, we can support the placement.

Yes—but most clients prefer to keep the arrangement as-is. They get the talent they need without the headache of setting up payroll systems, managing compliance, or handling employment law across multiple states. You look like the hero who solved their talent problem without creating an administrative burden. When clients do want to hire directly, we facilitate smooth transitions, but many discover our arrangement works better for their business long-term.

Minimal changes required. You'll need to send us candidate information and employment details, but we integrate with most ATS systems and can work with your existing workflows. Most agencies are fully operational within a week.

For placements: job description, candidate details, pay rate, client information, and start date. For partnership setup: basic company information and preferred communication methods. We keep requirements minimal to reduce your administrative burden.

We float all payroll costs and handle bi-weekly or monthly payroll processing for workers. We then invoice you monthly on Net 30 terms. This eliminates any cash flow impact on your business while ensuring workers are paid on time.

We handle all termination requirements including final payroll, benefits continuation options (COBRA), unemployment claims processing, and compliance documentation. We make ending placements as smooth as starting them.

Yes, we offer competitive benefits packages including health insurance options, workers' compensation coverage, unemployment insurance, and 401(k) plan access. This helps you attract better candidates without managing benefit plans yourself.

We carry comprehensive workers' compensation insurance and handle all claims processing, medical management, and regulatory reporting. You're completely protected from workers' comp liability and administrative burden.

Currently, we provide information through regular reports and direct communication. We're developing a client portal for 24/7 access to worker information and reports, but we adapt to your preferred communication methods in the meantime.

Monthly reports with payroll summaries, compliance updates, and key metrics. Quarterly business reviews for strategic planning. Plus immediate communication for any issues or urgent matters. We adapt our communication frequency to your preferences.

We can integrate with most major ATS and CRM platforms for seamless data flow. We're experienced with systems like Bullhorn, JobDiva, Salesforce, and others. Integration reduces duplicate data entry and streamlines your workflow.

We provide after-hours support for urgent employment issues. Call (919) 208-8700 anytime for active employment situations. For general questions, we respond within 24 hours during business days.

No hidden fees or surprise charges. Our transparent rate structure covers all services including payroll, benefits, compliance, and support. Setup is typically included in our standard service fee.

Often costs significantly less than hiring dedicated payroll and compliance staff, especially when you factor in software costs, training, and liability exposure. Plus, you get immediate expertise rather than spending months building internal capabilities.

Our services scale with your business. Busy months or slow periods don't affect your service quality. You only pay for active placements, so costs align directly with your revenue.

No personal guarantees required. We evaluate partnerships based on business fundamentals and work with agencies of all sizes. Our goal is to enable your growth, not create additional financial pressure.

From initial conversation to first placement capability: typically one week. TN visa processing adds 2-3 weeks for visa approval, but general EOR services can begin immediately after setup.

Bring examples of placements you've had to turn down, your typical client industries and placement types, current operational challenges, and questions about our process or pricing. The more we understand your business, the better we can design a solution.

While we maintain strict confidentiality for all partners, we can arrange conversations with agencies who've agreed to serve as references. They can share their experience with our services and partnership approach.

Not every partnership makes sense, and we'll be honest about fit during our consultation. If we're not the right solution for your needs, we'll tell you upfront and potentially recommend alternatives.

We carry comprehensive E&O insurance and provide full indemnification for employment-related claims. Our legal team handles any issues, and you have direct access to our compliance experts. We've never had a client face penalties for employment law violations under our watch.

We maintain dedicated compliance staff who monitor federal and state employment law changes continuously. We update our processes proactively and communicate any changes that might affect your placements.

We handle all unemployment claims processing, documentation, and hearings if necessary. Since we're the employer of record, unemployment costs and administrative burden are our responsibility, not yours.

Yes, we carry comprehensive general liability, employment practices liability, professional liability, and errors & omissions coverage. We can provide certificates of insurance for your records or client requirements.